STANDARD TERMS AND CONDITIONS & GENERAL INFORMATION

Payment Terms: the course fee is for tuition and includes lunch and light refreshments as well as course materials. It excludes the cost of travel, accommodation and other expenses. Payment is to be made to Ben Pickstock Associates Ltd, by either cheque or Bank transfer – details to be provided. VAT: Value Added Tax is payable on course fees (including those of overseas participants) for all courses given in the United Kingdom.

Bookings: confirmation must be received by us at least 21 days prior to course commencement date, after which cancellation conditions apply. Provisional reservation by telephone is recommended. A Purchase Order or Purchase Order number must be submitted prior to the course taking place.

Cancellations: cancellations are accepted up to two weeks before the course commences, however a 10% fee + VAT will apply. If cancellation is made within 2 weeks prior to course commencement, or in the event of non-attendance, then full payment + VAT is required. (Course delegate(s) may be substituted at any time before the course start date by prior arrangement).

Ben Pickstock Associates Ltd, reserves the right without liability to cancel any course, in which event all monies paid will be refunded or, if agreeable, delegates transferred to a later course. Where possible at least 4 weeks’ notice of such cancellation will be given.

Transfers: reservations or bookings already made may be transferred to later available courses up to four weeks before commencement date, after which cancellation conditions will apply.

Syllabus: Ben Pickstock Associates Ltd, reserves the right without prior notice to make minor alterations to any syllabus described in its published literature.

Text Books: with some courses, the fee includes the cost of a publish text book.

Course Numbers: the number of delegates attending is limited to ensure maximum possible attention is given to all participants. Early reservation is therefore advisable.

Recordings: no photographs, audio, video/DVD recordings are allowed without prior permission.

Certificate of Attendance: a Certificate of Attendance is provided to each delegate on the completion of the course.

Language: English.

Accommodation: delegates are responsible for their own accommodation arrangements and are advised to make an early reservation. A list of local hotels will be sent out along with the Joining Instructions. We do not make any recommendation as to the suitability of any of these hotels.

Protective Clothing: appropriate protective clothing such as overalls, laboratory coats and eye protection should be brought and worn during the Vacuum Maintenance practical sessions. We would stress that you need to bring along safety shoes on all courses.

Health and Safety: Whilst Ben Pickstock Associates Ltd prepare its course content with care, you accept that we take no responsibility for the way the information is used in practice. You must ensure that you have complete and appropriate information for your purposes.

Ben Pickstock Associates Ltd has put a lot of effort into providing and maintaining a safe working environment; however, ultimate safety relies also on the co-operation of course delegates.

Calculators: calculators may be found useful on certain courses.

Course Participants: should report to the receptionist at the Central Sussex College.

Further Information: if you have any question or queries, please let us know – we are always pleased to advise on the suitability of a particular course.

Contact Information: Mobile: +44 (0) 7525 941636 E-mail: info@vacuumtechcourses.com